Frequently Asked Questions
Everything you need to know regarding our European master essences, 18โ20% EDP concentration, bottle sizing, and UK delivery.
What is the difference between Eau de Parfum (EDP) and Eau de Toilette (EDT)?
The difference lies in pure fragrance oil concentration. Standard mass-market commercial perfumes are typically Eau de Toilette (EDT) with only 8โ12% fragrance oils, which often fade after 3โ5 hours.
Every fragrance in the Maison Altier portfolio is strictly formulated at an authentic 18โ20% Eau de Parfum (EDP) concentration. This high-endurance formula ensures 8โ12+ hours of staying power and a radiant, enveloping sillage that stays true from morning until evening.
Where are your fragrances created and manufactured?
All fragrances are crafted in state-of-the-art European laboratories using master essences sourced from Grasse (France), Spain, and historic European perfume regions. They strictly adhere to IFRA (International Fragrance Association) and European cosmetic safety standards, free from parabens and phthalates.
How does the 3-tier olfactory pyramid evolve on skin?
Our perfumes evolve harmoniously in three classical stages:
- Top Accords (0โ15 mins): The initial sparkling opening notes (citrus, pear, pink pepper, fresh florals).
- Heart Accords (2โ4 hours): The radiant core personality of the fragrance (white jasmine, rose, iris, spices).
- Base Accords (8โ12+ hours): The deep, warm fixatives that anchor the scent to your skin (precious woods, bourbon vanilla, amber, white musk).
What sizes are available, and how much do they cost?
We offer three versatile sizes across all 67 fragrances with transparent, accessible pricing:
- 15ml Pocket Atomizer (ยฃ5.00): Ideal for handbag, gym, travel, or trying new olfactory profiles.
- 50ml Signature Flacon (ยฃ15.00): Perfect for seasonal rotations and vanity displays.
- 100ml Full Flacon (ยฃ22.00): Our best-value daily signature flacon.
What are your UK shipping rates and dispatch times?
All orders are fulfilled and dispatched from our London fulfillment hub:
- Free UK Tracked 48 Delivery: Complimentary on all orders over ยฃ50.
- Standard Tracked UK Delivery (ยฃ3.99): 2โ3 business days via Royal Mail Tracked 48.
- Next-Day Dispatch: Orders are dispatched the next working day via Royal Mail Tracked 48 with full end-to-end SMS & email tracking.
How do I qualify for a Free 15ml Tester?
Every order with a subtotal over ยฃ60 automatically qualifies for a Free 15ml Tester curated by our olfactory specialists and included inside your parcel. No discount code required.
Can perfumes be returned or exchanged?
Due to strict cosmetic hygiene standards and health & safety regulations, perfumes and personal fragrance items cannot be returned or refunded once dispatched.
If you are exploring a new olfactory family, we recommend exploring our detailed note accords, taking our Scent Finder Quiz, or discovering your signature notes before purchasing larger formats.
How can I find my signature scent?
You can use our interactive Fragrance Concierge Quiz to get bespoke recommendations based on your favorite scent notes, occasions, and mood in 60 seconds. Alternatively, browse our complete 67 Fragrance Guide with detailed note accords.
Still Have Questions?
Our London fragrance concierge team is available to assist with personalised scent advice and order support.